Frequently Asked Questions

What are your payment facilities to make me easier to pay the order?

You can pay it by credit card, bank transfer, paypall, western union and money gram.

How long does it take for you to process an order?

For all items which are in stock, the dispatch is made within a fortnight.

How do you pack each set?

Each set is packed in a polybag and put in a sturdy cardboard box and then finally placed in air/sea-worthy wood/Corrugated box as per your choice.

How do you ship?

We ship via air or sea depending on the urgency of the shipment.

Do you replace broken/cracked pieces?

Yes, we do have a replacement policy in place.

What types of woods do you use?

All our products are made from the finest Indonesia Teak wood, Mahogany wood,and ther other original wood.

What are your product choices?

We have chess pieces, special chess in 8", and chess board.